Customer Service

Customer Service

To be a trusted global healthcare company

After-sales Service

Antmed is committed to providing comprehensive, efficient, and professional support in after-sales service to ensure the best experience for our customers.
  • Training and Technical Support
    Training and Technical Support
    Providing product training to ensure customers can use medical devices correctly and safely. Our technical support team is available at any time to answer questions and provide guidance.
  • Remote Support
    Remote Support
    Through remote technical support, Antmed can assist customers in real-time to resolve issues, minimizing downtime.
  • Spare Parts Supply
    Spare Parts Supply
    We provide OEM-certified spare parts to ensure equipment performance and safety, thereby extending equipment lifespan and reducing potential failures.
  • User Training
    User Training
    We offer training for medical and technical personnel on product operation, maintenance, and safe usage to ensure optimal clinical practices.
  • Customer Feedback and Communication
    Customer Feedback and Communication
    Our sales team regularly communicates with customers and collects feedback to continuously improve our products and services.